IBM conference examines how data and AI transform information into business value

Digital transformation, powered by data and artificial intelligence, was the focus of the first session of The Software Edge Conference: IBM Driving Business Forward, held in Nicosia.

Experts from the field of technology and innovation, on 28 May, shared practical solutions, experiences and strategies for leveraging IBM technologies, with the aim of enhancing business efficiency and innovation.

"IBM's AI+ strategy was designed to reshape the way businesses operate with an emphasis on governance, transparency and efficiency," said Panos Chronopoulos, Data & AI Sales Specialist, IBM.

Panos Chronopoulos

During his presentation, he analysed the governance needs of artificial intelligence, highlighting the need to monitor predictive models for fairness, accuracy and deviations, as well as genetic models for personal data and potential harmful content.

IBM's Watsonx platform enables the full lifecycle of models, from initial approval to production implementation, with capabilities for automatic metadata capture, risk monitoring, performance reporting, and approval policy configuration.

At the same time, Chronopoulos presented IBM's holistic portfolio for Data & AI, consisting of products designed to enhance the impact of genetic artificial intelligence in everyday workflows.

Next, Marios Stylianou and Theocharis Drakos, Co-founders, Drastyc, presented a comprehensive approach to leveraging IBM Cloud Pak for Data, so that organisations can collect, manage and leverage data in a hybrid environment.

Marios Stylianou

Special emphasis was placed on how the platform can ensure data quality, security and availability.

Theocharis Drakos

Additionally, they explained how watsonx enables the development, management and exploitation of trusted AI agents that enhance automation and intelligent decisions. They highlighted the transition to new forms of customer service through AI Assistants, which act as co-pilots and deliver personalised and business-focused experiences, leveraging knowledge from advanced models and data.

According to the experts, watsonx Orchestrate and the AI ​​agent builder are starting points for designing practical, controlled, and mission-critical conversations, with options for conversational search, RAG, skill-based workflows, and custom actions without the need for LLMs.

Elias Petrides, Professional Services Director, Datatech, closed the session with his presentation on WatsonX and Filenet Content Manager.

Elias Petrides

As he explained, IBM Filenet has been at the core of enterprise content management for decades. It is not just a document repository, but a comprehensive platform for ECM, with full content lifecycle management capabilities, version control, audit trails, and strong security and access control mechanisms.

It also has workflow automation capabilities and easy integration into other business applications.

He described IBM WatsonX as an enterprise-grade platform for the responsible adoption, deployment and scaling of artificial intelligence. He made special mention of Watson Discovery and IBM Content Assistant, which, combined with Filenet capabilities, create an unrivaled solution for intelligent content management.

The session closed with a shared conclusion that adopting IBM solutions in the data & AI sector is a strategic choice for organisations that aim for measurable results, resilience and continuous innovation.

(Source: InBusinessNews)