Transforming maritime and business services: Intellar and Uniteam Group set the course for a smarter future

In an era where technology is redefining the way businesses operate, the maritime and business services industries are no exception. Faced with increasing complexity, rising operational costs and growing regulatory demands, organisations are seeking smarter, more agile ways to work. Among those leading the path of this transformation are Intellar and Uniteam Group, whose collaboration reflects a shared commitment to innovation, sustainability and forward-thinking strategy.

Uniteam Group is an international organisation with a strong presence in both the maritime and business services sectors. As part of its broader digital transformation strategy, Uniteam recognised the need to modernise its internal processes, particularly in areas such as finance, data management, and crewing operations. The group turned to Intellar, a Cyprus-based technology partner specialising in Robotic Process Automation (RPA), Artificial Intelligence, and Data Analytics. What started as a focused initiative within finance has since developed into a wider collaboration in different departments built on shared goals and mutual understanding.

Intellar worked closely with Uniteam’s stakeholders through joint workshops and on-site discovery, to identify inefficiencies and where automation could bring the most impact. These included time-consuming data entry tasks, invoicing processes, and reporting structures that had become increasingly complex due to scaling operations. By implementing tailored automation solutions, Intellar helped Uniteam achieve tangible results. Processing times were significantly reduced up to 95%, while accuracy reached 100% eliminating errors in data handling. Employees were able to redirect their efforts toward higher-value work, contributing to better resource allocation and internal alignment.

According to Andreas Papanisiforou, Uniteam’s Managing Director, Intellar’s automation solutions have had a transformative impact on their operations: “We have achieved significant time savings and a notable reduction in manual errors. This has allowed us to optimise our workforce, shifting focus from routine administrative work to more value-driven activities. Intellar’s proactive support and deep understanding of our workflows have played a vital role in ensuring a smooth transition and continued operational efficiency. Their collaborative approach has helped us stay aligned with our goals while paving the way for further innovation and scalability.”

Andreas Papanisiforou, Uniteam’s Managing Director

In parallel, the collaboration extended to Uniteam Marine, the Group’s ship management division. Crew operations present unique logistical challenges in a global industry, where decisions must often be made quickly and based on complex, ever-changing data. With Intellar’s support, Uniteam began modernising elements of its crew management operations, ensuring crew related decisions are informed by real-time data and daily operations are managed efficiently. This evolving collaboration aims to unify fragmented data, automate manual checkpoints, and provide intuitive tools that elevate crew management professionals.

For Intellar, this collaboration is an opportunity to apply technology in a way that is human-centric and responsive to real industry problems. "We're not just delivering automation for automation's sake," says Antonis, Co-Founder of Intellar. "Our goal is to work closely with our partners, understand their environment, and design solutions that make a measurable impact across their operations."

Antonis, Co-Founder of Intellar

The work between Uniteam and Intellar is also grounded in a shared belief that innovation should serve a practical purpose. This means using technology not just to reduce cost or save time, but to support better working environments, increase resilience, and ensure long-term adaptability in a competitive landscape.

Looking ahead, Uniteam and Intellar will continue to build on the momentum of their successful partnership. Intellar remains closely involved, providing not only deep technical expertise but also the kind of leadership engagement that has defined this collaboration from the start. As Andreas Papanisoforou noted, “What stood out was the personal involvement of Intellar’s leadership. They were hands-on, transparent, and always aligned with our goals. That level of engagement made a real difference.”

George, Co-Founder of Intellar, highlights the importance of trust and shared vision in this kind of partnership. "This collaboration has gone beyond expectations. It's a true partnership built on trust, speed, and a shared drive to create meaningful change. What we’ve achieved with Uniteam is just the beginning.”

George Poullaides Co-Founder of Intellar

Together, Uniteam and Intellar are setting a meaningful example for how companies in traditionally complex sectors can embrace transformation in a grounded, results-oriented way. Rather than focusing on disruption for its own sake, their work shows that thoughtful innovation, led by collaboration and a clear understanding of operational needs, is the key to sustainable growth.

About Intellar:

Intellar is a forward-thinking technology company based in Cyprus, leading innovation in Robotic Process Automation (RPA) and Artificial Intelligence (AI) solutions. Recognised as an Innovative Company by the Ministry of Energy, Commerce and Industry and named a Rising Star in Deloitte’s Fast 50 for 2024, Intellar has established itself as a dynamic and trusted tech firm.

With a growing portfolio of success stories across industries including maritime, finance, gaming, retail, and technology, Intellar delivers high quality, tailored solutions that drive real business impact. We work closely with organisations to streamline operations, increase efficiency, and unlock long-term strategic value, turning innovation into measurable results. Learn more at www.intellar.ai.