Elias Liolios on how Hermes Airports is creating a new travel experience

“At Larnaca and Paphos airports, the key phrase for all our development plans is the positive travel experience we want to offer,” Elias Liolios the Director of Commercial and Business Development at Hermes Airports underlines.

In a recent interview featired in Hermes Airport’s Flight Mode magazine, Liolios talked about how complete renovation of the shopping areas at the airport in Paphos, new shopping and dining experiences, the availability of online shopping and new brands with more of a Cypriot... touch, are just some of the actions that Hermes Airports has taken in recent years.

The interview, in Greek, can be seen below, followed by a transcript in English.

Elias Liolios, Director of Commercial and Business Development, Hermes Airports:

“At Larnaca and Paphos airports, the key phrase for all our development plans is the positive travel experience we want to offer.

The complete renovation of the commercial spaces at Pafos Airport is included in this context – a grand project that initially started in 2019 with the total renovation of the corresponding spaces at Larnaka Airport, which were completed in 2021.

Both at Larnaka Airport and recently at Pafos Airport, together with our partners we have created a new travel experience regarding shopping and dining based on the latest trends, ease of passenger service and modern design with elements of “Cypriotness”.

Together with Cyprus Airports Duty Free we strengthened the Click and collect service for online purchases at our airports by adding personal storage lockers, while with Cyprus Airports F & B we added new brands such as Kaliva and Charlie's Burger in Paphos or Panopolis in Larnaca. Considering sustainability issues, we have increased the Cypriot ingredients in the dishes offered, while there are different food options that cover a wide range of eating habits.

Complete remodeling and renovation is also underway in the waiting areas for VIP passengers at Larnaca Airport. The two lounges will be operated by Aegean Airlines in one case and under the Skala brand in the other. They cover more than 1000 square meters and are expected to be completed in June. The new, modern spaces will offer greater comfort as well as an upgraded level of service.

Responding to rising passenger traffic, we recently proceeded to expand the parking areas of the two airports. There are already more than 300 new spaces in Larnaca, while in Paphos, by mid-June, more than 200 new parking spaces will be created for the public. At the same time, we upgraded the parking lot systems so that contactless payment can be made at all exit points by simply scanning our credit card.

A few days ago we added the Express Lane service for arriving passengers at Larnaka Airport for faster passage through passport control points.

We are sure that this year 's summer season will once again offer an upgraded experience to travelers and we wish you a good summer.”

This interview first appeared in Flight Mode magazine. Click here to view it.