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Bank of Cyprus urges customers to stay one step ahead as online scam technology evolves

The Bank of Cyprus has urges its customers and the public in general to be extra vigilant as fraudsters are increasingly using advanced technology and AI to create highly convincing fraud scams with the ultimate purpose of deceiving the public.

"They claim to be the Bank, by leveraging deepfake visuals, promoting fake unique Investment opportunities which look authentic; They send posts via Social media and realistic unsolicited phishing emails & SMSs with links which redirect to fake webpages to deceive users into providing their credentials, banking and other personal details. They also contact the public through phone and Social media chats trying to convince them that 'you must act immediately' or that 'they have a great investment opportunity,' an announceemnt from the bank warns.

"While we remain committed to enhancing our fraud prevention measures, your awareness is critical in protecting yourself. To stay safe, please follow these good banking practices," the Bank of Cyprus advises.

  1. Only Trust the bank’s Official Bank Sites and Channel to access your accounts and obtain information on the Bank’s products & Services.
  2. Avoid clicking on any links in unsolicited email messages, SMS or Social media posts and forward such messages to abuse@bankofcyprus.com
  3. Always Verify Before Trusting: Always contact us directly through official channels to confirm legitimacy of any message or request that you may have obtained.
  4. Be Cautious with Personal Information: Never share your 1bank passwords, OTP, Card details and PINS, even if someone claims to be from the bank.
  5. Cease any suspicious call Immediately and report them to 800 00 800 or +357 22128000 if calling from abroad.

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