XM on lookout for Russian-speaking customer experience officer

10:07 - 26 April 2023

Companies

Limassol-based CFD broker XM is searching for a Russian-speaking Customer Experience Officer, based either in Limassol or Athens.

The successful candidate will be expected to deal with clients’ inquiries via live chat, email and telephone; perform personal clientele analysis and take actions as required; handle client inquiries appropriately and ensure that high level service is provided; promote available products and services to clients; develop and maintain excellent relationships with prospective and existing clients; cooperate effectively with other departments as required; and, contribute to team effort by achieving targeted results.

Candidates are required to have a degree in a business-related field, while client handling experience in the financial services sector is a definite plus. They must be a fluent Russian speaker with excellent oral and written skills in English, have the ability to multitask and maintain a high-level of organisation, have outstanding communication and interpersonal skills, with excellent computer literacy and a valid work permit.

In return, the successful candidate will benefit from an attractive remuneration package plus performance related reward; private health insurance; corporate pension fund; food allowance; intellectually stimulating work environment; and continuous personal development and international training opportunities.

To apply for this job, click here

XM is one of the largest retail CFD brokers in the world, with a workforce of more than 750 people globally that manages brands registered not only in Cyprus/Europe but also the UK, USA, and Australia, among others.

XM on lookout for Russian-speaking customer experience officer

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