The right choices on fare, timing and booking method can increase the chances of a better seat
An upgrade from economy to business class can significantly change the experience of a flight, offering greater comfort and access to services that are not usually included in a basic ticket. However, the process is not as straightforward as it may seem. The fare class, the time the request is submitted, the flight’s occupancy rate and even the terms of a potential bid-based upgrade can all play a decisive role.
The fare class matters
The cheapest economy tickets often do not include the right to an upgrade. At several airlines, passengers who have purchased the lowest available fare may be unable either to pay for an upgrade or to use points, and may also be excluded from priority lists. Therefore, a slightly more expensive and more flexible ticket can significantly increase the available options for moving to a higher class.
Upgrades are decided by algorithms
The decision on who receives an available business class seat is not usually in the hands of the check-in agent. Airlines’ systems automatically assess factors such as the passenger’s frequent flyer tier, ticket class and the time the request was submitted. For this reason, submitting a request early can help, although it is not a guarantee. At some airlines, in fact, higher-tier passengers may receive an upgrade several days before departure.
Auctions offer an opportunity
More than 50 airlines use bidding systems, through which economy class passengers can propose the amount they are willing to pay for a better seat. If the offer is accepted and there is available space, the passenger may travel in premium or business class at a lower cost than originally buying an equivalent ticket. The method, however, does not guarantee success and may involve non-refundable fees or minimum bid amounts.
The day and time can help
Choosing a less popular flight can increase the chances of an upgrade. Flights on Tuesdays, Wednesdays or Saturdays, as well as departures very early in the morning or in the middle of the day, tend to have lower demand than peak hours.
An upgrade does not always include every perk
The fact that a passenger moves to business class does not necessarily mean they receive all the entitlements of a passenger who originally purchased a business class ticket. Particularly with bid-based upgrades, the original ticket conditions may still apply. This can concern change or refund rules, mileage accrual, baggage and lounge access. For this reason, before accepting an upgrade, it is important to check the terms carefully.
A business class upgrade can therefore be obtained in several different ways, but it does not rely solely on luck. Choosing the right fare, submitting a request early, carefully selecting a flight and understanding the terms can improve the chances of a better seat without the cost of a full business class ticket.
This article first appeared, in Greek, in Hermes Airports' online newsletter Flight Mode. Click here to view it.
