Remember when waiting for a parcel meant no tracking, no notifications, no lockers — and certainly no expectation that an online order would arrive almost immediately at your doorstep?
In less than three decades, the way we shop has changed beyond recognition. And as consumer behaviour has evolved, so too has the way businesses deliver.
Christoforos Potamitis, Co-founder and Managing Director of ACS Air Courier Services (Cyprus) Ltd, has been at the heart of that transformation in Cyprus.
His journey in the transport and courier sector began in 1998 with Ledra Transport Services. In 2002, ACS Cyprus was established, marking the beginning of a new chapter of growth and development.
Today, ACS operates the largest privately owned network of service points in Cyprus and handles more than four million shipments every year, both domestically and internationally.
But the bigger story is not simply about volume. It is about how dramatically the market itself has changed.
The rapid growth of e-commerce, rising consumer expectations, real-time tracking, digital services and Smartpoint Lockers have transformed last-mile delivery. Speed, convenience, technology and customer experience are now every bit as important as getting a parcel from one place to another.
At The Game Changers session on the Disruption Stage at INSPIRE 2026, Potamitis will explore what it takes to keep a business moving forward when customer expectations never stand still. He will reflect on the risks behind investing in new solutions before their success is guaranteed, the importance of anticipating what customers will need next, and the challenge of turning innovation into everyday expectation.
His experience of leadership, however, extends well beyond the business world.
As a former President of APOEL, Potamitis has also led in an environment where pressure is intense, expectations are high and decisions are scrutinised almost instantly by thousands of people.
Business and football may appear to be entirely different worlds. At the top, however, they often demand the same qualities: the judgement to choose the right people, the courage to change direction and the willingness to take responsibility when the final decision rests with you.
That perspective makes his story particularly relevant to a stage dedicated to people who challenge convention and rethink the way industries operate.
Because being a game changer is not simply about recognising that the market is changing.
It is about moving early enough to help shape where it goes next.
Location: Nicosia, Makarios Avenue and surrounding areas
Dates: Wednesday, 7 and Thursday, 8 October 2026
More information & Free Tickets: www.inspirecyprus.com
Information
Strategic Partner: Cyta Business
Platinum Sponsor: Bank of Cyprus
Innovation Partner: Research and Innovation Foundation (RIF)
Gold Sponsors: Cyfield, Zorbas Group
Silver Sponsor: Bioland, Petrolina
Stage Sponsors: National Bank of Greece (Cyprus), KPMG Cyprus, Invest Cyprus, Odyssey
Academic Partner: University of Nicosia
Sponsor: IMR, AnAD, Henry’s by Columbia
Panel Sponsor: allwyn
Technology Sponsor: Abasis.AI
Supporting organisations: KEPA-SkillsCyprus, National Betting Authority
Exhibitors: Drastyc, Emphasys Centre, GrantXpert, onlyseo, Photos Photiades Breweries – selection, Wolt, Nicosia Marathon, Giorgio Armani, Factorial
Supporters: CP Herbal Skin Care, MiMaJo, National Betting Authority, Robura, Voici La Mode, University of Limassol, Cloud Office
Mobility Partner: ChaPilakoutasGroup
Wellbeing Partner: Wayfitco
Sustainability Partner: EAC
With the support of: Cyprus Computer Society, CITEA, CPMA, Youth Board of Cyprus, OEB, KEBE, techisland, Student Life Academy
Media Sponsors: ALPHA Cyprus, CBN, IN Business, REPORTER, SuperFM
Organiser: IMH
Under the Auspices of: Nicosia Municipality
