Larnaka and Pafos Airports have earned the prestigious Level 3 Accreditation, under the ACI World - Airports Council International Airport Customer Experience Accreditation programme.
Level 3 recognises airports with an advanced customer experience strategy, strong employee engagement to customer service, and measurable initiatives that truly enhance passenger satisfaction.
“This achievement confirms that our customer-focused practices are making a real impact and meet global standards of excellence,” Hermes Airports said on its LinkedIn. “A huge round of applause to all the airports teams for their dedication and commitment, driving these significant results.”
